Terms of Services
Terms
By accessing the website at boxo.io, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
Use Licence
Permission is granted to temporarily download one copy of the materials (information or software) on Boxo's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Boxo's website; -remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Boxo at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Disclaimer
The materials on Boxo's website are provided on an 'as is' basis. Boxo makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Boxo does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
Limitations
In no event shall Boxo or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Boxo's website, even if Boxo or a Boxo authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of Materials
The materials appearing on Boxo website could include technical, typographical, or photographic errors. Boxo does not warrant that any of the materials on its website are accurate, complete or current. Boxo may make changes to the materials contained on its website at any time without notice. However Boxo does not make any commitment to update the materials.
Links
Boxo has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Boxo of the site. Use of any such linked website is at the user's own risk.
Modifications
Boxo may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
Governing Law
Boxo may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
Latest update: February 19, 2024
Terms of Service – Boxo Miniapps
Last updated: 31 July 2025
These Terms of Service (“Terms”) govern every product and service offered through the Boxo mini-applications (“Miniapps”) embedded in the World App mobile application and any companion websites, widgets or APIs that link to these Terms (collectively, the “Platform”). The Platform is operated by APPBOXO PTE. LTD., UEN 201932809W, 68 Circular Road #02-01, Singapore 049422 (“Boxo”, “we”, “us”, “our”).
Please read these Terms and our Privacy Policy carefully. By accessing the Platform, browsing any Miniapp, or completing a blockchain payment, you (“User”, “you”, “your”) agree to be bound by these Terms and the Privacy Policy. If you do not agree, do not use the Platform.
Introduction
1.1 These Terms (as amended from time to time) apply to all Boxo services made available online, through any mobile device, by e-mail or by telephone, whether directly or indirectly through third-party distributors.
1.2 Blockchain settlement. All consideration for Products is paid by transferring Digital Currency directly on-chainfrom your self-custody wallet to a unique Deposit Address generated for your order and controlled by Boxo. By broadcasting that transaction you form a direct purchase contract with Boxo under these Terms.
1.3 World App merely hosts the Miniapps. World App’s own terms govern your relationship with World App; Boxo accepts no liability for the operation or availability of World App itself.
2 Definitions
Development Efficiency
Deposit Address
Digital Currency
eSIM Product
Gift Card Product
On-Chain Transaction
Product Catalogue
Services
Wallet Address
World-Restricted Regions
3 The Service
3.1 Product Catalogue
The catalogue auto-filters to display only Products legally available in your country or region, subject to commercial arrangements, local law and sanctions restrictions.
3.2 Placing an Order
a. Select the Product (and, where prompted, the face value, destination account or phone number).
b. Review the Total Price in Digital Currency and USD.
c. Send the exact Digital Currency amount to the Deposit Address shown, using the specified network.
d. Your order is deemed paid once Boxo’s systems detect the transfer within 15 minutes of order creation. Unpaid orders automatically expire.
3.3 Payment Confirmation & Finality
Boxo determines, in its sole discretion, the number of block confirmations (0–6) required before a transaction is considered final. Boxo does not provide currency exchange or custody services.
3.4 Fulfilment
Gift Cards / eSIMs – delivered onscreen and/or by e-mail/SMS (code, QR or automatic provisioning link).
Bill Payments – credited directly to the biller; confirmation appears in-app.
Delivery is normally instant but may take up to 24 hours if suppliers or networks are delayed.
3.5 Age & Capacity
You represent that you are at least 18 years old and have full legal capacity to accept these Terms.
4 Business-to-Consumer Use Only
4.1 The Platform is intended solely for personal, non-commercial use. Resale of Products is prohibited unless you have a separate written B2B agreement with Boxo.
4.2 You may gift a Product, but you remain responsible for compliance with all applicable terms.
5 Refund Policy
5.1 When You May Request a Refund
A refund request is eligible only if:
You sent the exact Digital Currency amount within the 15-minute window;
Boxo or its supplier failed to deliver a usable Product; and
You contact support@boxo.io within 30 days of the transaction, providing the transaction hash and order ID.
5.2 Exclusions
Refunds will not be granted where failure is due to:
Incorrect recipient details or device incompatibility supplied by you;
Violation of issuer terms (geo-blocking, exceeded top-up limits, VPN use, etc.);
Under-funded or late on-chain transfers;
Attempting to use an eSIM for post-paid plans;
Force majeure or supplier-side issues outside Boxo’s control.
5.3 Investigation Window
Boxo may take up to 14 calendar days to investigate and rule out fraud. Cooperation (e.g., screenshots, blockchain proof) speeds up resolution.
5.4 Refund Method
Approved refunds are returned on-chain in USDC to the originating Wallet Address, equal to the USD value of your original payment at the time of purchase, less non-recoverable network fees.
5.5 Coupon Alternative
At Boxo’s discretion, you may accept a non-transferable coupon of equal USD value, valid for 60 days. Acceptance waives your right to a USDC refund.
6 User Accounts & Verification
6.1 Your World App credentials identify you. Boxo may request additional KYC information (photo ID, selfie, proof of address) to satisfy AML/CFT obligations.
6.2 Each natural person may maintain only one Boxo account. Duplicate accounts may be merged or closed.
6.3 You are responsible for safeguarding your credentials. Boxo is not liable for unauthorised transactions performed with valid credentials.
7 Customer Care
E-mail: support@boxo.io
We aim to provide an initial response within 24 hours; complex cases may take longer.
8 Limitations of Use, AML & Sanctions
8.1 Boxo employs on-chain analytics, address screening and risk scoring. We may pause or cancel transactions, freeze funds or request identity verification where required by law or partner policy.
8.2 The Platform is not available in World-Restricted Regions. Attempting to access or use the Service from a sanctioned jurisdiction breaches these Terms.
8.3 Attempts to evade controls (multiple accounts, mixers, counterfeit payments, double-spend attacks) may result in suspension and reporting to relevant authorities.
9 Intellectual Property
9.1 All Boxo trademarks, trade names, logos, software and content are the exclusive property of APPBOXO PTE. LTD. or its licensors and are protected by law.
9.2 Issuer and merchant logos remain the property of their owners and are used solely to identify the underlying Products.
10 Disclaimers
10.1 Boxo is an independent reseller, not the issuer of Gift Cards, the biller for Bill Payments or the telecom operator for eSIMs.
10.2 Products and the Platform are provided “as is” without warranties of any kind, express or implied. Boxo does not guarantee uninterrupted availability or redeemability of any Product.
10.3 World App’s availability and performance are outside Boxo’s control. Boxo is not liable for any loss arising from World App outages or failures.
11 User Responsibilities
11.1 You are solely liable for:
The accuracy of all data you provide;
Compliance with all laws and issuer terms when redeeming Products;
Payment of any taxes or fees arising from your purchase or use of a Product.
11.2 You agree to indemnify and hold Boxo harmless from claims, losses or damages arising from your breach of these Terms.
12 Unlawful Use
The Platform must not be used to facilitate money-laundering, terrorist financing, sanctions evasion or other illegal conduct. Boxo cooperates with law-enforcement requests and may freeze or forfeit offending transactions.
13 Limitation of Liability
To the fullest extent permitted by law, Boxo’s total aggregate liability for any claim related to these Terms or the Platform shall not exceed the fees actually paid by you to Boxo for the transaction giving rise to the claim. Boxo shall not be liable for indirect, incidental, special, consequential or punitive damages.
14 Personal Data
Our Privacy Policy explains how we collect, use, disclose and safeguard your personal data, including transfers to blockchain-analytics vendors, logistics partners and World App. By using the Platform you consent to those practices.
15 Miscellaneous
15.1 Amendments — Boxo may amend these Terms at any time. Updated versions are effective upon posting; continued use constitutes acceptance.
15.2 Severability — If any provision is held unenforceable, the remaining Terms remain in effect.
15.3 Entire Agreement — These Terms and the Privacy Policy constitute the entire agreement between you and Boxo.
15.4 Governing Law & Jurisdiction — These Terms are governed by the laws of Singapore. Any dispute shall be submitted to the exclusive jurisdiction of the courts of Singapore, unless mandatory consumer-protection rules provide otherwise.
© 2025 APPBOXO PTE. LTD. All rights reserved.